How You Can have Emotional Intelligence - In The Workplace

What is this word "Emotional Intelligence" that is being heard more and more in the workplace; within the human resources department and in just about any company who is opting for a profitable bottom line? Might we add; and why are we hearing it so much??

So, what is Emotional Intelligence?

Emotional Intelligence (EI) is defined as a set of competencies demomstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. It is the ability to see ones own emotions, understand what they are telling you, and realize how your emotions affect people around you. It is also your preception of others; understanding how they feel and gives you the power to manage relationships more effectively.

Emotional Intelligence (EI) is alleged to comprise emotional understanding; attention to, and ecumen of one's emotions. Precise recognition of one's own and others' moods; control over emotions; response with the most appropriate, enduring emotions and behaviors in various life situations and conditions. This especially relates to stress and difficult situations and balancing of honest expression of emotions aligned with courtesy, thoughtfulness, and respect. This includes the possession of good social skills and communication skills.

They are usually successful in most things they try to do. They are the people that everyone wants to work with because they are positive, easy to work with, understanding and have empathy for others. They recognize when others have needs and they have the ability to listen without making judgement. They are caring and considerate, not too easily offended and can take criticism themselves and use it in their favor in the work environment. They do not get angry in stressful situations and have the ability to remain calm and make the appropriate decisions when needed.

It seems that people who possess a high Emotional Intelligence seem to know themselves extremely well. They normally will recognize emotional needs of others and consider other people's feelings.

These individuals have the ability to control their emotions and impulses. If they feel something like jealousy or anger; they control it and do not make decisions on the impulse or decision which might cost them. They have the ability to "think" before they react to situations and before the act. Some psychologist say that these people are self-regulated. They are thoughful, do not mind change, they possess integrity but also have the ability to say no.

Emotional Intelligent people are usually very motivated individuals. They do not look at just the moment but at the long-term goal. They are very productive, enjoy a challenge and are very effective in what they do.

It has been classified as being somewhat as essential as normal IQ and in fact studies have shown that a manager or employee for that matter; who has Emotional Intelligence (EI) is far more important to a company for their ability to make sound decisions in a highly stressful situation than those with ordinary high IQ or should we say technical skills. The decision making is based upon the ability to see the effect of a decision down the road; not just temporary.

It is becoming more and more effective for companies to base their hiring qualifications not only on technical skills and personalities, but also on Emotional Intelligence. Social skills are another attribute to EI. This means that these individuals are usually easy to work with in a team; they are for the entire team, not just what will benefit them individually, and they do not care who gets the credit. They also employ the ability to cope with change, stressful situations, negative emotions in others, and the ability to properly relate to any task that is before them. Just because someone has the technical skills does not mean they can or will be able to handle a short term crisis correctly. Their decision could affect the company in a major sense, including public relations and loosing customers.

It is proven that highly Emotional Intelligent people are more effective mangers, have a high positive outlook, create more productive results and better at producing a greater bottom line.

Reference.com

eiconsort.org/Cary Cherniss

Mindtools